GHGabriel Heinemann
AuditScorecardServicesIndustriesInsurancePortfolioResourcesAboutThesis
Start Audit
GHGabriel Heinemann

AI agent readiness, governance, and implementation for real business workflows.

Capability is not authority.

Company

  • About
  • Thesis
  • Resources
  • Video Library
  • Teardowns
  • Contact

Solutions

  • Services
  • Industries
  • Insurance
  • Workflow Examples
  • Workflows
  • Portfolio

© 2026 Gabriel Heinemann. All rights reserved.

PrivacyLinkedIn
Back to video library

Video Topic

How to Make Business Processes Legible to AI

The best agentic systems start by converting messy operating knowledge into explicit objects, rules, sources, and review paths.

Core idea

You cannot automate what the business itself cannot explain.

Start with an AuditStart Now

Point 1

Making a process legible means turning informal work into explicit structure. Inputs, outputs, owners, handoffs, documents, decisions, exceptions, approvals, evidence, and outcomes.

Point 2

That structure becomes the operating surface for agents. Without it, the model is guessing inside a fog of Slack threads, meetings, PDFs, and memory.

Point 3

Legibility gives you the right question: what can the agent draft, what can it recommend, what can it route, what must it escalate, and what should it never do?

Point 4

This is where agent-ready execution begins. Not with a tool. With a process the company can see.

Point 5

Map one workflow first. Then decide how much autonomy it deserves.